- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data including requesting its removal (please allow up to 30 days for it to be fully removed).
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Sensitive Information & Data Retention
When you contact us and provide information, your IP address may be used to help diagnose problems with our server and to administer our Web site. Additionally, and more importantly, your IP address is used to help identify you and your shopping cart and to gather broad demographic information so that we may better serve you, our valued customer. New Water Health will never sell, rent or otherwise distribute your IP address to any other company or organization. Please use our contact us page or call (480) 409-5546 to request your data be removed permanently.
Occasionally you may be asked to provide us with some sensitive information to give us contact information (like your name, contact phone number and email address) and financial information (like your credit card number, credit card billing address and credit card expiration date.). This information is needed when you place an online order with New Water Health. The information we collect from you is used principally for the purpose of processing your order, billing you for products and services and servicing your account. Additionally, we use customer contact information to send you information about our company. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
Personal Data is only collected and retained from a User for as long as the User has an active account or otherwise for a limited period if we need it to fulfill the purposes for which we initially collected it, unless otherwise required by Law. We will retain and use information as necessary to comply with legal obligations, resolve disputes, or enforce agreements.
This site contains links to other sites. New Water Health is not responsible for the privacy practices or the content of such Web sites.
Online Surveys & Newsletter
Our online surveys and newsletter sign-up asks visitors for contact information (like their email address) and occasional demographic information (like their zip code, age, or income level). We use this contact data to send the user information about our company. The customer’s contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Demographic and profile data are also collected at our site. We use this data to tailor our visitor’s experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
Contests & Promotions
We run contests on our site in which we ask visitors for contact information (like their email address). We use contact data from our contests to send users information about our company. The customer’s contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
New Water Health uses the latest encryption technology and other methods to protect your credit card information. We recommend that you use version 4.0 or higher for either Microsoft Internet Explorer or Netscape Communicator/Navigator for your web browser. If you are using one of these browsers (and are not using a proxy server) all transactions are fully encrypted and secure via Secure Sockets Layer (SSL).
This site supplements the information that you provide with information that is received from third parties.
Our site provides users the opportunity to opt-out of receiving email communications from us, or our partners, at the point where we request information about the visitor. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
You can send email to the following email address, mail to the postal address, and call us on the phone:
- P.O. Box 1126 Sun City, AZ 85372
- You can call the following telephone number: (480)-409-5546.
Information Collection, Use, and
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Contacting the Web Site
Please contact us If you have any questions about this privacy statement, the practices of this site, or your dealings with this website.